Incidents and maintenance reported on status page for Terminal https://status.withterminal.com/ https://d1lppblt9t2x15.cloudfront.net/logos/cd0ce3d177b30800d43087030ef0c707.png https://status.withterminal.com/ en https://status.withterminal.com/incident/747268 Mon, 20 Oct 2025 21:08:00 -0000 https://status.withterminal.com/incident/747268#5799f4244fc7dc0153e33869104cab360727a3f4635bc5d4fa235552d13c60f1 Incident The outage has been resolved and we are seeing syncs progress normally. https://status.withterminal.com/incident/747268 Mon, 20 Oct 2025 20:41:00 -0000 https://status.withterminal.com/incident/747268#96302e08b1f68885d23d32daa2c476217e8db84068591ee42d5cf721257efc2a Incident Terminal's systems have mostly recovered from the outage. We continue to monitor as we work though remaining errors. https://status.withterminal.com/incident/747268 Mon, 20 Oct 2025 12:19:00 -0000 https://status.withterminal.com/incident/747268#d16804353e6db460c947dc4f4835a1742f71233eed710886d66db58e33b0baad Incident Terminal's services are degraded due to an AWS outage. We are activity monitoring the situation and will be providing updates as we have them. https://status.withterminal.com/incident/724592 Mon, 15 Sep 2025 17:33:00 -0000 https://status.withterminal.com/incident/724592#6aa15e9db77f58001c387028989e40e3fe60d076279ea2e5640fd52e2cd1bed1 Incident The issue with our upstream vendor has been resolved. We are continuing to monitor the situation. https://status.withterminal.com/incident/724592 Mon, 15 Sep 2025 13:43:00 -0000 https://status.withterminal.com/incident/724592#8526fb5d460ececdf99d9596c4182d8de50b616077f70f38ef09ea7cc1392763 Incident The Terminal Dashboard is currently degraded due to an issue with an upstream vendor. We investigating. https://status.withterminal.com/incident/446301 Thu, 17 Oct 2024 16:41:00 -0000 https://status.withterminal.com/incident/446301#69278f895c708f0fe7451dc8ec90b06d053241a61e693ce9df442c8a95280c01 Incident We have identified the cause of the recent login issues. A static JavaScript file did not upload correctly to S3 during the deployment of our Next.js site, resulting in 403 errors when accessing the dashboard. We resolved this by re-deploying the service, which restored access. This was an isolated incident, and we are reviewing our CI pipelines to prevent similar occurrences in the future. All systems appear to be functioning normally. If you continue to experience any issues, please reach out to our support team over Slack or email. https://status.withterminal.com/incident/446301 Thu, 17 Oct 2024 16:30:00 -0000 https://status.withterminal.com/incident/446301#ce69ffea14a4d1da84553cf1fd0d746e180324a76d5a71f2ff8b53cc2c32fd0c Incident We released a change that appears to have resolved the login issue affecting the production dashboard. The issue was traced to an invalid deployment of our frontend application, which resulted in a poisoned cache. We have re-deployed the application to reset the cache, and early signs indicate that the problem has been fixed. We are closely monitoring the situation and will provide a final update once the problem and resolution have been fully confirmed. https://status.withterminal.com/incident/446301 Thu, 17 Oct 2024 16:22:00 -0000 https://status.withterminal.com/incident/446301#6f0104aae6437aa066f70d16a5ec02bba0e5f0d669743ba33c88a47e1a8667b3 Incident We’re aware that some customers are currently experiencing login difficulties, which appear to be isolated to our production dashboard. The sandbox and other environments remain unaffected. Our team is actively investigating, and we’ll provide updates as we identify the root cause and path to resolution. Thank you for your patience.