Incidents reported on status page for Terminal https://status.withterminal.com/ https://d1lppblt9t2x15.cloudfront.net/logos/40978ff82a4971b69dd4e93360c7d4be.png https://status.withterminal.com/ en https://status.withterminal.com/incident/747268 Mon, 20 Oct 2025 21:08:00 -0000 https://status.withterminal.com/incident/747268#5799f4244fc7dc0153e33869104cab360727a3f4635bc5d4fa235552d13c60f1 The outage has been resolved and we are seeing syncs progress normally. https://status.withterminal.com/incident/747268 Mon, 20 Oct 2025 21:08:00 -0000 https://status.withterminal.com/incident/747268#5799f4244fc7dc0153e33869104cab360727a3f4635bc5d4fa235552d13c60f1 The outage has been resolved and we are seeing syncs progress normally. https://status.withterminal.com/incident/747268 Mon, 20 Oct 2025 21:08:00 -0000 https://status.withterminal.com/incident/747268#5799f4244fc7dc0153e33869104cab360727a3f4635bc5d4fa235552d13c60f1 The outage has been resolved and we are seeing syncs progress normally. https://status.withterminal.com/incident/747268 Mon, 20 Oct 2025 21:08:00 -0000 https://status.withterminal.com/incident/747268#5799f4244fc7dc0153e33869104cab360727a3f4635bc5d4fa235552d13c60f1 The outage has been resolved and we are seeing syncs progress normally. https://status.withterminal.com/incident/747268 Mon, 20 Oct 2025 21:08:00 -0000 https://status.withterminal.com/incident/747268#5799f4244fc7dc0153e33869104cab360727a3f4635bc5d4fa235552d13c60f1 The outage has been resolved and we are seeing syncs progress normally. https://status.withterminal.com/incident/747268 Mon, 20 Oct 2025 20:41:00 -0000 https://status.withterminal.com/incident/747268#96302e08b1f68885d23d32daa2c476217e8db84068591ee42d5cf721257efc2a Terminal's systems have mostly recovered from the outage. We continue to monitor as we work though remaining errors. https://status.withterminal.com/incident/747268 Mon, 20 Oct 2025 20:41:00 -0000 https://status.withterminal.com/incident/747268#96302e08b1f68885d23d32daa2c476217e8db84068591ee42d5cf721257efc2a Terminal's systems have mostly recovered from the outage. We continue to monitor as we work though remaining errors. https://status.withterminal.com/incident/747268 Mon, 20 Oct 2025 20:41:00 -0000 https://status.withterminal.com/incident/747268#96302e08b1f68885d23d32daa2c476217e8db84068591ee42d5cf721257efc2a Terminal's systems have mostly recovered from the outage. We continue to monitor as we work though remaining errors. https://status.withterminal.com/incident/747268 Mon, 20 Oct 2025 20:41:00 -0000 https://status.withterminal.com/incident/747268#96302e08b1f68885d23d32daa2c476217e8db84068591ee42d5cf721257efc2a Terminal's systems have mostly recovered from the outage. We continue to monitor as we work though remaining errors. https://status.withterminal.com/incident/747268 Mon, 20 Oct 2025 20:41:00 -0000 https://status.withterminal.com/incident/747268#96302e08b1f68885d23d32daa2c476217e8db84068591ee42d5cf721257efc2a Terminal's systems have mostly recovered from the outage. We continue to monitor as we work though remaining errors. https://status.withterminal.com/incident/747268 Mon, 20 Oct 2025 12:19:00 -0000 https://status.withterminal.com/incident/747268#d16804353e6db460c947dc4f4835a1742f71233eed710886d66db58e33b0baad Terminal's services are degraded due to an AWS outage. We are activity monitoring the situation and will be providing updates as we have them. https://status.withterminal.com/incident/747268 Mon, 20 Oct 2025 12:19:00 -0000 https://status.withterminal.com/incident/747268#d16804353e6db460c947dc4f4835a1742f71233eed710886d66db58e33b0baad Terminal's services are degraded due to an AWS outage. We are activity monitoring the situation and will be providing updates as we have them. https://status.withterminal.com/incident/747268 Mon, 20 Oct 2025 12:19:00 -0000 https://status.withterminal.com/incident/747268#d16804353e6db460c947dc4f4835a1742f71233eed710886d66db58e33b0baad Terminal's services are degraded due to an AWS outage. We are activity monitoring the situation and will be providing updates as we have them. https://status.withterminal.com/incident/747268 Mon, 20 Oct 2025 12:19:00 -0000 https://status.withterminal.com/incident/747268#d16804353e6db460c947dc4f4835a1742f71233eed710886d66db58e33b0baad Terminal's services are degraded due to an AWS outage. We are activity monitoring the situation and will be providing updates as we have them. https://status.withterminal.com/incident/747268 Mon, 20 Oct 2025 12:19:00 -0000 https://status.withterminal.com/incident/747268#d16804353e6db460c947dc4f4835a1742f71233eed710886d66db58e33b0baad Terminal's services are degraded due to an AWS outage. We are activity monitoring the situation and will be providing updates as we have them. https://status.withterminal.com/incident/724592 Mon, 15 Sep 2025 17:33:00 -0000 https://status.withterminal.com/incident/724592#6aa15e9db77f58001c387028989e40e3fe60d076279ea2e5640fd52e2cd1bed1 The issue with our upstream vendor has been resolved. We are continuing to monitor the situation. https://status.withterminal.com/incident/724592 Mon, 15 Sep 2025 13:43:00 -0000 https://status.withterminal.com/incident/724592#8526fb5d460ececdf99d9596c4182d8de50b616077f70f38ef09ea7cc1392763 The Terminal Dashboard is currently degraded due to an issue with an upstream vendor. We investigating. https://status.withterminal.com/incident/624675 Wed, 23 Jul 2025 20:24:00 -0000 https://status.withterminal.com/incident/624675#e47caa4ed40329c38a969cfd9d44b6e08d234d2ba8ca222e57773320fcdd743a We are seeing Geotab recover and syncs are now resolving. https://status.withterminal.com/incident/624675 Wed, 23 Jul 2025 18:39:00 -0000 https://status.withterminal.com/incident/624675#914f4f0f49834bde3db71f8ebaecb90a1d2e5c0b1a2c1ee7ac42b88ca352c223 Sync failures for Geotab connections are occurring due to an outage. Geotab has noted that they are aware of the issue and are working to resolve it. https://status.withterminal.com/incident/601965 Thu, 12 Jun 2025 22:29:00 -0000 https://status.withterminal.com/incident/601965#9d31477136975488100edc9e6e155809bd9f4fcc264e08cc14b15e53b9beb30a We are seeing Geotab recover and syncs are now resolving. https://status.withterminal.com/incident/601965 Thu, 12 Jun 2025 19:12:00 -0000 https://status.withterminal.com/incident/601965#6129e5b8869daf6cda81d1cfe9272800678cca081f7cf1abf1b0b63406491005 We are seeing sync failures for Geotab connections. Geotab had noted that they are aware of the issue and are working to resolve it. https://status.withterminal.com/incident/596421 Tue, 03 Jun 2025 22:17:00 -0000 https://status.withterminal.com/incident/596421#f0701b4677e7f7a91cc13b3d49234e5688bfbb7a548acbc79806e34463139f98 The issue impacting our Motive and Samsara integrations has now been fully resolved. All systems are operational, and the integrations are functioning as expected. However, we’ve identified that a subset of connections were disrupted during the incident, resulting in disconnections. We are actively working with the respective Telematics Service Providers (TSPs) and affected customers to help restore these connections and ensure full functionality. Our team is also reaching out directly to affected customers to provide support and outline next steps as needed. https://status.withterminal.com/incident/596421 Tue, 03 Jun 2025 20:18:00 -0000 https://status.withterminal.com/incident/596421#10b7d2a34aa6cc967184b4a9922509649ee7f08ac6f80fe00f704a6cdc4e8ecc Motive and Samsara integrations have been fully re-enabled. However, we are aware that some connections are still experiencing issues. Our engineering team is actively investigating these cases and working to resolve them as quickly as possible. We will be reaching out directly to affected customers and will provide another update with more detailed information shortly. We appreciate your continued patience and understanding. https://status.withterminal.com/incident/596421 Tue, 03 Jun 2025 19:36:00 -0000 https://status.withterminal.com/incident/596421#37f5642175f50c1d3999012d83515ca245cb19f9d7f64498e95dc770304b1b6b Motive and Samsara integrations have been re-enabled and are now back online. We're actively monitoring the systems and addressing any remaining connection issues. We'll share another update in 30 minutes as we continue to monitor recovery. Thank you for your continued patience. https://status.withterminal.com/incident/596421 Tue, 03 Jun 2025 18:53:00 -0000 https://status.withterminal.com/incident/596421#386b0292f15bee5f25ca35439e21695a5f4b798887e06b69801690a232b995a8 We are currently experiencing an issue impacting our Motive and Samsara integrations. As a precaution, we have temporarily disabled these services while our engineering team works to restore full functionality. The root cause has been identified as a recent release, and we are in the process of rolling back the change. We anticipate restoring the integrations shortly and will provide an update within the next 30 minutes. We sincerely apologize for the inconvenience and appreciate your patience as we work to resolve this as quickly as possible. https://status.withterminal.com/incident/446301 Thu, 17 Oct 2024 16:41:00 -0000 https://status.withterminal.com/incident/446301#69278f895c708f0fe7451dc8ec90b06d053241a61e693ce9df442c8a95280c01 We have identified the cause of the recent login issues. A static JavaScript file did not upload correctly to S3 during the deployment of our Next.js site, resulting in 403 errors when accessing the dashboard. We resolved this by re-deploying the service, which restored access. This was an isolated incident, and we are reviewing our CI pipelines to prevent similar occurrences in the future. All systems appear to be functioning normally. If you continue to experience any issues, please reach out to our support team over Slack or email. https://status.withterminal.com/incident/446301 Thu, 17 Oct 2024 16:30:00 -0000 https://status.withterminal.com/incident/446301#ce69ffea14a4d1da84553cf1fd0d746e180324a76d5a71f2ff8b53cc2c32fd0c We released a change that appears to have resolved the login issue affecting the production dashboard. The issue was traced to an invalid deployment of our frontend application, which resulted in a poisoned cache. We have re-deployed the application to reset the cache, and early signs indicate that the problem has been fixed. We are closely monitoring the situation and will provide a final update once the problem and resolution have been fully confirmed. https://status.withterminal.com/incident/446301 Thu, 17 Oct 2024 16:22:00 -0000 https://status.withterminal.com/incident/446301#6f0104aae6437aa066f70d16a5ec02bba0e5f0d669743ba33c88a47e1a8667b3 We’re aware that some customers are currently experiencing login difficulties, which appear to be isolated to our production dashboard. The sandbox and other environments remain unaffected. Our team is actively investigating, and we’ll provide updates as we identify the root cause and path to resolution. Thank you for your patience.